90% of EU finance firms use AI. Only 9% feel ahead
90% of EU finance firms use AI, but only 9% feel ahead. Why the gap?
Simply adding AI doesn't guarantee better results.
Research from MIT shows human-AI teams often failed to outperform the top individual result (whether achieved by the human alone or the AI alone), especially in decision tasks.
Key Factors visualized in the resulting framework:
Creation tasks: Collaboration often boosts performance.
Decision tasks: Collaboration often performs worse than the best individual; relying solely on that top performer (Human or AI) is usually better.
The Takeaway: Stop uniform AI rollouts. Use a strategic framework:
Task Type: Creation or Decision?
Relative Performance: Who's currently better – Human or AI?
Apply AI where it truly adds value. Focus the debate on HOW and WHERE, not IF.
Before your next HR AI project, ask:
-Creation or decision task?-Who performs better now?
Nuanced application is key. What's your experience?